A subscription platform for businesses that talk to customers across more than one channel. Each client gets their own secure portal, connects their own accounts, and runs every conversation, scheduled post and customer comment from a single place — with our team building, monitoring and improving it for them.
Callnomic Solutions operates the software. Each business that subscribes gets its own separate account, and connects its own channels to it. A business only ever sees its own data.
From inside their portal, the business owner connects their own WhatsApp Business number, their own Instagram Professional account and their own website chat. They log in to each platform themselves and approve the connection — we never ask for or handle their passwords.
Messages from every connected channel arrive in one shared team inbox. An AI assistant, trained only on that business's own catalogue and policies, answers routine questions and hands over to a human whenever a personal touch is needed.
In the Content Studio they write posts, attach their own images or video, and schedule them. At the scheduled time we publish the post to that business's own connected account, and comments left on their posts appear in their portal so their team can reply.
Every conversation across WhatsApp, website chat and Instagram in one place, with the full history visible to whoever picks it up.
Answers only from the catalogue, FAQs and policies that business gives us — in Arabic or English. It never invents an answer.
Compose, schedule and automatically publish social posts to the business's own connected accounts, with a calendar of what is scheduled and what has gone out.
Comments customers leave on that business's own posts, shown in the portal with a reply box, so their team can respond without switching apps.
Enquiries from every channel captured in one list, with buy-intent scoring, so nothing that arrives is lost.
Conversations, languages, response times, escalations and published content — reported back so the business can see what is working.
Everything we receive through a connected account belongs to the business that connected it, and is only ever shown back to that same business inside their own login.
Full detail is in our Privacy Policy, Terms of Service and Data Deletion pages.
Retailers, clinics, agencies and service businesses across the GCC that handle customer enquiries on more than one channel and want them answered consistently, at any hour, in Arabic or English.
The portal is provided and maintained as an ongoing managed service — we build it, connect the channels, train the assistant and keep improving it, so the client's own team never has to run or support the software.
